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- Product return and exchange confirmation to Customer Service must be made within a maximum of 2x24 hours after the product is received by the buyer.
- Buyers who return and exchange goods must attach the goods receipt document (purchase note).
- Returns and exchanges can only be made if the error is from Arniz Indonesia, and shipping costs will be borne by us.
- Goods returned to us must be in original condition, unused, unaltered, or unwashed, and still complete with their labels.
- Arniz Indonesia guarantees that the quality and originality of the products on this Arniz Indonesia website are genuine.