1. Product return and exchange confirmation to Customer Service must be made within a maximum of 2x24 hours after the product is received by the buyer.
  2. Buyers who return and exchange goods must attach the goods receipt document (purchase note).
  3. Returns and exchanges can only be made if the error is from Arniz Indonesia, and shipping costs will be borne by us.
  4. Goods returned to us must be in original condition, unused, unaltered, or unwashed, and still complete with their labels.
  5. Arniz Indonesia guarantees that the quality and originality of the products on this Arniz Indonesia website are genuine.